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Terrapin Restaurant, Bistro, Bar, Catering

Services:

Caterers, Ceremony Venues

Phone: 845-876-3330 
6426 Montgomery St., Rhinebeck, NY 12572
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.4/5.0
Professionalism:
4.4/5.0
Value for Cost:
4.3/5.0
Flexibility:
4.5/5.0
 
7 Total Reviews
 
Betinski
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Hugh Piney and his staff did a fabulous job for my wedding. Hugh assured me that the Chef could put together a wonderful vegan meal. We had hot appetizers and a vegan buffet. Not only were we pleased... but our guests went out of their way to tell Hugh and his staff how delicious the food was and how terrific the wait staff were. Many long time vegan friends said it was the most delicious food they ever had at an event. Hugh was always available to answer my questions and to meet with me. My wedding and reception were at the Dinsmore. With the view of the Hudson Valley, spacious room and beautiful place settings... I thank Hugh for making my wedding a dream come true!
kara
Wedding: 7/12/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I was soooooo thrilled with this vendor. My wedding was in my parents back yard and I was terrified that everything would go wrong! Yet NOTHING DID.. The staff at this company went above and beyond my expectations. They took care of the rentals,tents chairs ect. The did the table center pieces and plate settings. Then there was the food! So Yummy! I got rave reviews from my guests and felt so proud. THANK YOU TERRAPIN! I highly recommend them for an offsite wedding!
jdny1218
Wedding: 9/18/10
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
We are so happy that we selected Terrapin Catering for our wedding! Hugh and his staff were super professional and created a delicious and interesting menu. Because we were married at a private home, Hugh also coordinated all of the rentals.
coffeeworker
Wedding: 11/8/08
2.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
My coordinator was let-go the day before my wedding. Her replacement who was supposed to have 250+ weddings under his belt messed up the placement of my cake. He set up a round cake on a huge rectangular table. He could have fixed this in a number of ways. He thought it looked fine. It was also missing the floral topper. He took the flowers off of my table and placed a few of them on the cake. It looked ridiculous. My original coordinator knew hoe important the cake was to me. She had a picture of it. He never looked at the picture. If he had he would have noticed the missing flowers. He also changed the arrangement of the tables the day before, forcing me to change the placement of my guests! My eldest couples ended up near the DJ.. I had originally put them across the room, far away. Also, complaints came in after the Honeymoon about underdone chicken. My grievance was handled in a very unprofessional manner by the owner. I praised the food, except the chicken. I applauded the way the replacement handled most of the wedding with hardly any communication with us. I applauded the coordinator's idea of serving my husband and I even though it was a buffet. This insured no accidents of food on clothes. The owner gave me a halfhearted apology and defended the things I was not happy with. I had also complained to my baker because he was supposed to be in charge of my cake, or so I thought. The cake represents him, yet he is not the one who sets it up. The catering people do that. BRIDES BEWARE!!I do not understand this. They have no way of knowing how the cake is supposed to look. My cake proved that! He apologized for his part in my unhappiness and offered to remake the cake top for the First Anniversary.
Meghan
Wedding: 9/14/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Teri was amazing. She helped me out so much and was available for all of my many questions. The food was wonderful and the facility in Staatsburg was everything we wanted!!!! Easily one of the best decisions we made.
Zelda
Wedding: 8/15/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Our wedding day was everything we wanted an more. Hugh Piney and the Terrapin Catering staff were helpful, detail oriented and delightful to work with. My friends from the city were shocked at what a great deal we got, the food was delicious, all details managed, room perfectly set, the setting and view magical and the cake they made for us was delicious. Our guests were all extremely impressed with the food, far superior to any other wedding we've ever been to. We felt very confident with Hugh, he was detail oriented, creative, fun, lots of energy and gave us some great ideas. Unquestionably.... we would recommend Terrapin Catering to friends and family for any sort of occassion. We were elated to find out they also cater off-site. Maybe there will be a baby shower in the very near future???
adventuregirl88
Wedding: 6/14/07
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We had a pretty good idea of what we wanted our day to be like, and we love Terrapin's food. It was easy for us to plan our menu with Terrapin Catering, they were open to our ideas and honest about where we could cut costs as well as add a few touches to give our day a little more unique feel. Our wedding was far from cookie cutter the usual, thanks to Hugh and all the gang over at Terrapin Catering who make each and every detail work out exactly how we had planned and hoped.
 
 
Find Terrapin Restaurant, Bistro, Bar, Catering reviews from newlyweds in Greenwich that used Terrapin Restaurant, Bistro, Bar, Catering for wedding Caterers services.